90%
of calls pharamacy teams handle are repetitive and cost countless clinical hours.
Pharmacy teams are overwhelmed by a constant flood of phone calls and are drowning in operational noise.
Nonstop Call Volume
Med status, refill requests, inventory checks, and transfers. Every call eats up precious time.
Automatically answer routine patient questions with a calm, human-sounding voice agent.- Free up your staff to focus on what matters most: patient care and operations
E-Script Overload
Teams spend hours manually reviewing and entering electronic prescriptions, slowing down verification and pulling attention away from patient care.
- Automatically extract drug details, directions, quantities, prescriber info, and day supply from incoming e-scripts.
- Reduce manual data entry, eliminate common errors, and speed up the entire dispensing workflow.
No Patient Insight
Unstructured calls leave pharmacists blind to patient needs, adherence risks, and workflow problems hidden inside daily conversations.
- Unlock rich insights from every recorded call, including refill intent, adherence risk signals, insurance friction, therapy switch patterns, and patient confusion points.
- Use structured voice data to improve counseling, streamline workflows, and proactively support patients before issues become problems.
Missed Clinical Revenue
Unfilled vaccine slots, unfinished therapy reviews, and limited outreach leave thousands in clinical revenue on the table each month.
- Automatically identify eligible patients and call them to book vaccines, preventive care visits, and therapy reviews.
- Run fully automated outreach for high-margin clinical services, helping pharmacies earn five to ten times more revenue without adding staff.
Your AI Workflow Engine for the Modern Pharmacy
Automate patient interactions and clinical-service scheduling, push work straight through your PMS, and see every queue, task, and opportunity in one place.
Instantly Handle Your Daily Patient Requests
PillPilot answers calls and texts for refills, med status questions, transfers, and vaccine or MTM bookings, capturing every detail and routing the request without staff involvement.
Let Your System Update Itself
From refills and profile updates to vaccine/MTM scheduling, reminders, documentation, and task creation, PillPilot completes repetitive workflows directly in your PMS, so techs and pharmacists stay focused on clinical care.
See Exactly How Your Pharmacy Runs
Track volume, wait times, and reasons for contact in real time. Spot bottlenecks, measure service uptake, and finally make decisions with data instead of guesswork.
Built for the Pharmacy Frontlines
Handle Incoming Patient Calls
PillPilot connects to your phones and PMS so intake, scheduling, and follow through happen automatically while your team focuses on clinical care.
Fill Your Clinical Schedule
Turn interest in vaccines and MTM into confirmed visits. PillPilot offers time slots, books and reschedules appointments, sends reminders, and writes everything into your PMS.
Finish Every Workflow
Prevent work from stalling once it leaves the counter. PillPilot manages follow ups with doctors, payers, and other pharmacies for clarifications, prior authorizations, and transfers, then logs the outcome.
Turn Work Into Intelligence
Every interaction is logged and categorized in real time. See which requests drive volume and profit, where staff time is lost, and which levers to improve operations.
Pharmacies lose clinical hours to calls, scheduling, and manual follow through. PillPilot frees that time, grows services, and turns everyday work into growth.
~85%
Fewer Inbound Disruptions
Most patients call for the same 3 questions. We handle them instantly, reducing distractions so your staff can focus on care, not chaos.
80+ Hours
Staff Time Reclaimed Each Week
PillPilot manages intake, vaccine and MTM scheduling, and follow ups with doctors, payers, and other pharmacies so your team spends more time on high value care instead of admin work.
~$200K+
Revenue Opportunity Unlocked
Keep vaccine and MTM calendars full, recover missed calls, and act on adherence and churn signals so recurring scripts and clinical services grow instead of leaking away.
Smart Data Infrastructure For Every Pharmacy
Live Operations Dashboard
See call volume, queues, service demand, and staff load in real time for every store.
Privacy And Compliance Controls
Built in de identification, HIPAA safeguards, and permissioning so owners decide what data is shared and with whom.
Adherence And Risk Signals
Identify patients at risk of non adherence or churn so teams can act before revenue walks away.
Network Benchmarks For Buying Groups
View anonymized roll ups across member stores to spot top performers, gaps, and shared opportunities.
Service And Revenue Analytics
Track refills, vaccines, MTM, and other services by store and time to grow high margin lines.
From PMS and phones to EMRs and analytics tools, PillPilot is designed to sit in the middle of your stack and keep every interaction and workflow in sync.
Frequently asked questions.
