90%
of calls pharamacy teams handle are repetitive and can be automated
Pharmacy teams are overwhelmed by a constant flood of phone calls with no System for Optimization.
Nonstop Call Volume
Med status, refill requests, inventory checks, and transfers. Every call eats up precious time.
Automatically answer routine patient questions with a calm, human-sounding voice agent.- Free up your staff to focus on what matters most: patient care and operations
Staff Overwhelmed
Teams sit on hold with doctors and insurers while the front counter stacks up.
- Offload routine outreach to prescribers, payers, and pharmacies to an AI caller.
- Reduce burnout and improve daily pharmacy throughput
No Analytics
No visibility into call types, staff performance, or operational bottlenecks.
- Real-time call categorization, transcription, and HIPAA-compliant sentiment analysis
- Make faster, smarter business decisions with actual voice data
Missed Revenue
Dropped calls, delayed refills, and missed opportunities
- Never miss a high-value patient call again, even after hours
- Connect call activity to revenue impact with optional POS integration.
Your AI Call Agent and Operations Intelligence for Pharmacy Phone Overload
Automate your calls, surface hidden insights, and finally take control of your pharmacy’s time and revenue.
Instantly Handle Your Most Common Calls
PillPilot answers and handles refill requests, med status questions, transfer calls, and more all without staff involvement.
We Call Doctors, Insurers, and Other Pharmacies For You
Send outbound calls to our AI, follow up on prior authorizations, insurance, transfers, and more without ever dialing out.
Track Every Conversation. Surface Every Insight
Get transcripts, tags, and real time metrics for every conversation. Build the foundation for anonymized, structured data and chain wide insights.
Built for the Pharmacy Frontlines
Handle Incoming Patient Calls
Automate your most common inbound call types like:
"Are my meds ready? "
"Do you have *Drug Name* in stock?"
"Can I refill my prescription?"
Make Outbound Business Calls
Let our agent handle calls to: doctors' offices for prescription clarifications, insurance companies for prior authorizations, other pharmacies for transfers, and much more.
Dashboard Insights from Every Call
Every interaction is logged and categorized in real-time.See top request types, patient needs, and call trends over time.
Forecasts & Strategic Signals
Use voice data to spot public health trends, revenue drivers, and staffing needs... All before your competitors do.
Pharmacies spend hours on the phone every day. PillPilot cuts that time down, boosts revenue, and turns call data into growth. Here’s the difference our AI-powered system makes.
85%
Fewer Inbound Disruptions
Most patients call for the same 3 questions. We handle them instantly, reducing distractions so your staff can focus on care, not chaos.
30+ Hours
Saved Per Week
We automate the tedious back-and-forth with doctors, insurers, and pharmacies. Thus freeing up your team to spend more time on higher-value tasks.
$100K+
Revenue Opportunity Unlocked
Track refill trends, detect demand spikes, and grow recurring scripts with insights you’d normally miss. All from your call data.
Smart Infrastructure for Every Call
Compliance Safeguards
HIPAA alerts and prescription safety flagged before human review
Sentiment + Urgency Detection
Know instantly if a call is frustrated, confused, or time-sensitive
Live Call Categorization
Every Call is tagged in Real Time with patient intent and tone
Auto-Routing & Telehealth Transfer
Send refill requests or urgent car to the right team in seconds
Analytics Dashboard
Track call volume, topics, and revenue impact over time
PillPilot is actively partnering with top pharmacy systems, call routing platforms, and EMRs to bring native integrations to your workflow. Launching soon.
Feedback that speaks for ourself.
Frequently asked questions.
