What kind of pharmacies is PillPilot built for?

PillPilot is designed for independent and mid-sized pharmacies that handle high volume and want to save time, reduce stress, and improve patient experience. Whether you're retail, compounding, or specialty, if your phones ring nonstop, or you're spending entire days doing data entry, we're for you.

How does PillPilot automate prescription data entry?

PillPilot works alongside your existing pharmacy management system—like PioneerRx—as an intelligent copilot. It reads incoming prescriptions from your eRx queue, verifies patient and prescriber information, selects the correct NDC from your inventory, calculates days supply, and enters everything into your PMS. Your pharmacist reviews and approves before anything gets dispensed. Think of it as a tireless, highly accurate tech using your PMS.

Which pharmacy management systems does PillPilot work with?

We currently support PioneerRx, PrimeRX, and LibertyRX with more systems coming soon. PillPilot doesn't require API access or changes to your PMS—it works through the same interface your staff uses today. If you're on a different system and interested, reach out. We're adding new integrations based on customer demand.

Can I control what PillPilot automates vs. what my staff handles?

Absolutely. You set the rules. Want PillPilot to handle routine refills but flag all new prescriptions? Done. Prefer human review on anything over a certain quantity or for specific drug classes? You got it. Controls always require pharmacist sign-off? Of course. PillPilot adapts to your workflow, not the other way around.

How many calls can it handle per day?

PillPilot can handle thousands of calls at the same time, with no drop in quality or performance. It's like adding an army of trained phone reps... instantly.

Is it HIPAA-compliant?

Yes. PillPilot is fully HIPAA-compliant and built from the ground up with security and privacy as top priorities.

Can I integrate this with my current system?

Yes — we're actively working with key software partners to support direct integrations with your existing pharmacy workflows, PMS Systems, and call infrastructure.

What if I don't have technical staff?

No problem at all. PillPilot is fully managed, we'll handle setup, configuration, and support, so your team doesn't need to touch a line of code.

PillPilot - Automate Pharmacy Calls and Data Entry

Pharmacies spend hundreds of thousands of dollars on labor costs.

Here's how PillPilot saves you both money and time.

Nonstop Call Volume

Prescription refills, status checks, insurance inquiries, inventory checks, and store information questions. Every call eats up precious time.

Automatically answer patient questions, fulfill prescription refills, inventory availability, insurance and billing questions, and more with a calm, human-sounding voice agent.
Automatically make outbound calls and texts to patients with our multi-lingual AI voice and text system for medication pickup reminders, requesting missing information, prescription and billing updates, and more.

E-Script Overload

Teams spend hours manually reviewing and entering electronic prescriptions, slowing down verification and pulling attention away from patient care.

Automatically extract drug details, build Sigs, automatically select NDC and do day-supply calculations, match patients and prescribers, and more from incoming e-scripts.
Reduce manual data entry, eliminate common errors, and speed up the entire dispensing workflow.

No Patient Insight

Unstructured calls leave pharmacists blind to patient needs, adherence risks, and workflow problems hidden inside daily conversations.

Unlock rich insights from every recorded call, including refill intent, adherence risk signals, insurance friction, therapy switch patterns, and patient confusion points.
Use structured voice data to improve counseling, streamline workflows, and proactively support patients before issues become problems.

Missed Clinical Revenue

Unfilled vaccine slots, unfinished therapy reviews, and limited outreach leave thousands in clinical revenue on the table each month.

Automatically identify eligible patients and call them to book vaccines, preventive care visits, and therapy reviews.
Run fully automated outreach for high-margin clinical services, helping pharmacies earn five to ten times more revenue without adding staff.

Introducing Pillpilot

Your Pharmacy Automation System

Automate repetitive pharmacy work so that you can generate more money while saving costs at the same time.

labor

Save Time and Money Spent on Manual Labor

PillPilot can do the work of several pharmacy technicians with its AI agents operating your pharmacy system for you, saving pharmacies hundereds of thousands of dollars per year.

Opportunities

Generate Revenue Through Automated Outreach

PillPilot can analyze patient information and automatically schedule relevant patients for vaccines and flue shots, relevant supplements, and conduct automated medication therapy management sessions.

Real-Time Operations Intelligence

Maximize Your Profit by Tracking Your Pharmacy's Operations

Track volume, wait times, and reasons for contact in real time. Spot bottlenecks, measure service uptake, and finally make decisions with data instead of guesswork.

The PillPilot Impact

~85%

Fewer Inbound Disruptions

Most patients call for the same 3 questions. We handle them instantly, reducing distractions so your staff can focus on care, not chaos.

80+ Hours

Staff Time Reclaimed Each Week

PillPilot manages intake, vaccine and MTM scheduling, and follow ups with doctors, payers, and other pharmacies so your team spends more time on high value care instead of admin work.

~$200K+

Revenue Opportunity Unlocked

Keep vaccine and MTM calendars full, recover missed calls, and act on adherence and churn signals so recurring scripts and clinical services grow instead of leaking away.

Integrations