PillPilot runs on top of it, as-isAI prescription data entry, inside PrimeRx.
PillPilot's agents finish prescription data entry inside PrimeRx and make the outbound refill and pickup calls that follow, without changing the system your team already runs. HIPAA-compliant, live in two weeks.
Keep the system your team knows.
- No switching off PrimeRx and no data migration.
- Your phone number, eRx feed, and formulary stay exactly as they are.
- Your team keeps working the way they do today, handing off more as they get comfortable.
- HIPAA-compliant from day one, with a BAA and audit logging on every write.
One workflow, three operating contexts.
PrimeRx can serve different pharmacy settings; PillPilot keeps the verification and handoff model consistent.
| Setting | Source read | Entered in PrimeRx | Exception path |
|---|---|---|---|
| Independent retail | e-script, fax, or voice | named prescription fields | pharmacist review |
| Specialty | incoming prescription | same field-by-field workflow | reason attached |
| Compounding | incoming order | same PrimeRx screens | uncertainty parked |
The PrimeRx queue, finished without typing.
PrimeRx, from Micro Merchant Systems, runs a wide range of independent, specialty, and compounding pharmacies. PillPilot fills its data-entry screens the way your team does.
Fills the data-entry screen
Reads the e-script, fax, or voice order and enters it into PrimeRx: drug, SIG, quantity, refills, prescriber, insurance.
Flags the exceptions
A drug off formulary, a SIG it can't parse, a patient it can't match: parked for a pharmacist with the reason attached.
Makes the calls that follow
Refill reminders, pickup alerts, and prescriber calls, with every outcome written back into PrimeRx.
Runs on top, not inside
A vision layer drives PrimeRx the way a technician does. No API to wait on, no build on your side.
PillPilot on PrimeRx, answered.
Does PillPilot work with PrimeRx?
Yes. PillPilot runs on top of PrimeRx through a vision and accessibility layer that reads the screen and fills the data-entry fields the way your technician would. There is no integration to build and no data to migrate.
Do we have to switch off PrimeRx?
No. You keep PrimeRx, your phone number, and your eRx feed exactly as they are. Nothing about your team's workflow changes on day one; there are just fewer prescriptions in the queue.
How does PillPilot enter prescriptions in PrimeRx?
It reads the e-script, fax, or voice order, then fills the PrimeRx data-entry screen (drug, SIG, quantity, days supply, refills, prescriber) and verifies every field a second time. Anything it can't confirm parks on a flag for a pharmacist, one click from resolved.
How long until we're live?
About two weeks for most stores. We build to your setup, train the agents on your store's language and policies, and shadow the first hundred fills with you before handing the keys over.
View PillPilot on another pharmacy system
See PillPilot run on PrimeRx.
Book a 20-minute call and we'll show you PillPilot working inside PrimeRx.