PillPilot runs on top of it, as-isAI prescription data entry, inside QS/1.
PillPilot's agents finish prescription data entry inside QS/1 and make the outbound refill and pickup calls that follow, without changing the system your team already runs. HIPAA-compliant, live in two weeks.
The QS/1 queue, finished without typing.
QS/1 has served retail and long-term-care pharmacies for decades. PillPilot fills its data-entry screens and handles the calls that follow.
Fills the data-entry screen
Reads the e-script, fax, or voice order and enters it into QS/1: drug, SIG, quantity, refills, prescriber, insurance.
Flags the exceptions
A drug off formulary, a SIG it can't parse, a patient it can't match: parked for a pharmacist with the reason attached.
Makes the calls that follow
Refill reminders, pickup alerts, and prescriber calls, with every outcome written back into QS/1.
Logs everything
Every write and decision is recorded and replayable, so you can show the board exactly what happened.
The call is only useful when the record is whole.
Each outreach type ends with a concise result in the same system as the prescription.
| Outreach | Contact | Possible result | Written back |
|---|---|---|---|
| Refill reminder | call or text | start, defer, or decline | refill outcome |
| Pickup alert | call or text | pickup plan confirmed | contact outcome |
| Prescriber call | outbound call | decision or follow-up needed | reason and next step |
Keep the system your team knows.
- No switching off QS/1 and no data migration.
- Your phone number, eRx feed, and formulary stay exactly as they are.
- Your team keeps working the way they do today, handing off more as they get comfortable.
- HIPAA-compliant from day one, with a BAA and audit logging on every write.
PillPilot on QS/1, answered.
Does PillPilot work with QS/1?
Yes. PillPilot runs on top of QS/1 through a vision and accessibility layer that reads the screen and fills the data-entry fields the way your technician would. There is no integration to build and no data to migrate.
Do we have to switch off QS/1?
No. You keep QS/1, your phone number, and your eRx feed exactly as they are. Nothing about your team's workflow changes on day one; there are just fewer prescriptions in the queue.
How does PillPilot enter prescriptions in QS/1?
It reads the e-script, fax, or voice order, then fills the QS/1 data-entry screen (drug, SIG, quantity, days supply, refills, prescriber) and verifies every field a second time. Anything it can't confirm parks on a flag for a pharmacist, one click from resolved.
How long until we're live?
About two weeks for most stores. We build to your setup, train the agents on your store's language and policies, and shadow the first hundred fills with you before handing the keys over.
View PillPilot on another pharmacy system
See PillPilot run on QS/1.
Book a 20-minute call and we'll show you PillPilot working inside QS/1.