PillPilot journal

Other Coverage Code: what the primary payer did.

Choose the prior-payer result, then keep the code, supporting fields, population, source date, and caveat together.

Secondary claimStart with the primary payer's result
  1. Primary paidOCC 2Send the amount paid
  2. Primary does not coverOCC 3Send an allowed reject code
  3. Patient responsibilityOCC 4Prior payer paid $0
  4. No other coverageOCC 1Not a default; validate first
The code describes the primary response. The COB segment supplies the supporting amounts or reject code.
In this article4 sections

At the counter: Other Coverage Code (OCC), NCPDP field 3Ø8-C8, summarizes what happened with other coverage. OCC 2 means another payer paid; OCC 3 means the claim was rejected as not covered under a rule the secondary accepts; OCC 4 generally describes patient responsibility when the prior payer paid the pharmacy zero. The supporting COB fields and current payer sheet must match.

NCPDP defines the standard field and the reporting patterns. State Medicaid programs, processors, and plans decide which OCC values, reject codes, and supporting fields they accept. This directory is organized by claim scenario so each payer rule stays beside its population, source date, and caveat.

Other Coverage Code 0–8 index

NCPDP's External Code List is authoritative but licensed. The short meanings below are current payer restatements; wording varies among publications. NCPDP's public June 2026 guidance supplies the present boundary for OCC 1 and the COB reporting method.

0Not specified

No assertion about other coverage. NCPDP permits a payer to require this on a non-COB primary claim.

Do not use it to bypass a known third-party-liability record; Nevada says a known TPL record can continue to reject with 41.

1No other coverage

The pharmacy exhausted reasonable means to identify other pharmacy benefit coverage and found none.

NCPDP v73 says OCC 1 must not be a default. Colorado requires no COB or other-payer fields when OCC 1 is appropriate.

2Other coverage paid

The prior payer adjudicated and paid a positive amount.

Report the payment and any other payer-patient responsibility fields the receiving payer sheet requires.

3Claim rejected or not covered

The prior payer was billed and rejected the claim under a reason the receiving payer accepts as a coverage rejection.

Field 472-6E and its payer-specific allowlist matter; OCC 3 does not turn every primary reject into a noncoverage result.

4Payment not collected

The prior payer recognized patient responsibility, such as deductible, copay, or coinsurance, while paying the pharmacy zero.

The amount-paid and patient-responsibility repetitions must match the payer's method.

5Managed care denial

Older payer wording.

New York's later guidance directs pharmacies to use OCC 3 instead. Confirm the receiving payer's currently accepted values.

6Not a participating provider

Older payer wording for an other-coverage denial.

Some current payer instructions route accepted other-payer rejections through OCC 3. Confirm the receiving payer's currently accepted values.

7Coverage not in effect

Older payer wording for coverage not effective on the service date.

NCPDP's current public guidance uses this situation in an OCC 3 multi-payer example. Confirm the receiving payer's current method.

8Patient responsibility only

A payer-optional route for billing patient financial responsibility only.

Louisiana and New York EPIC publish support; Mississippi and Nevada explicitly do not. Optional is not universal.

NCPDP, Telecommunication Standard Version D and Above Questions, Answers and Editorial Updates, v73, June 2026; payer value restatements from the dated Mississippi, Louisiana, Colorado, Nevada, and New York publications listed below.

Scenario-first payer directory

Primary claim or no other payer

Use OCC 0 or 1 only for the condition actually established

OCC 0 can be a required default on a non-COB primary claim. OCC 1 is a positive assertion that reasonable means of identifying other coverage were exhausted and none was found. Neither value resolves a known TPL record.

NCPDP standard guidance

OCC 1 must not be a default. For COB claims, submit the OCC and the COB/Other Payments Segment together and use the single reporting method selected in the current payer sheet.

Colorado Medicaid FFS pharmacy

OCC 1 means no active other coverage and requires no COB or Other Payer fields. If other insurance is listed, the claim denies and must be resubmitted with OCC 2, 3, or 4 as appropriate.

Nevada Medicaid pharmacy

Current pharmacy manual

When TPL exists on the recipient record, OCC 0 or OCC 1 continues to reject with NCPDP 41. The manual applies to Nevada Medicaid pharmacy processing; managed-plan instructions may differ.

Primary claim paid

OCC 2: report the payment and the receiver's required COB fields

OCC 2 says the prior payer paid a positive amount. Other Payer Amount Paid (431-DV) says what the prior payer paid; Other Payer-Patient Responsibility Amount (352-NQ) says what the patient still owes. They are different facts.

Colorado Medicaid FFS pharmacy

Requires 431-DV greater than zero and also requires 352-NQ, even when the primary returns zero patient responsibility; the instruction says to enter 0.00 rather than leave it blank.

Mississippi Medicaid pharmacy

Publishes OCC 2 for other coverage with payment collected and selects the NCPDP Other Payer Amount Paid repetitions reporting scenario.

New York Medicaid pharmacy

Publishes OCC 2 for a claim covered by other insurance and requires payer-identification and patient-responsibility data according to payer type. Use the current eMedNY specification for the exact fields.

Primary claim rejected or drug not covered

OCC 3: the receiving payer's reject-code allowlist controls

Use OCC 3 only when the prior payer's rejection meets the receiving payer's definition and field 472-6E carries a code the receiver accepts. Colorado and NYRx publish different accepted lists, so apply the receiving payer's current rule.

Colorado Medicaid FFS pharmacy

Accepts 70, A5, 7Y, 65, 67, 68, 69, or 52. Other reject codes deny. Colorado also states that OCC 3 does not waive prior-authorization requirements and COB submission does not replace PA.

New York Medicaid pharmacy

Accepts only 70 (product/service not covered) or MR (product not on formulary) in 472-6E for this OCC 3 path; other values return 6E, M/I Other Payer Reject Code.

Nevada Medicaid pharmacy

Current pharmacy manual

Requires a valid Other Payer Reject Code but does not publish the Colorado or NYRx allowlist.

Mississippi and Louisiana Medicaid pharmacy

October 2022 and October 2023 specifications

Both publish OCC 3 for an other-payer rejection. Their companion documents govern the supporting fields but do not publish a reject-code allowlist.

Rejects 79 (refill too soon), 75 (prior authorization required), and 76 (plan limitations exceeded) appear on neither Colorado's nor NYRx's published OCC 3 list. Other payers may publish different accepted codes.

Colorado HCPF, Other Coverage Code Guidance, updated March 12, 2026; NYRx, Coordination of Benefits Processing Reminder, updated June 20, 2024.

Zero paid, patient responsibility remains

OCC 4: report the deductible, copay, or coinsurance the payer recognized

OCC 4 generally describes a prior payer that paid the pharmacy zero while recognizing patient responsibility. The current payer sheet decides whether to send Other Payer Amount Paid, patient-responsibility repetitions, benefit-stage amounts, or a permitted combination.

Colorado Medicaid FFS pharmacy

Requires 431-DV at 0.00 and 352-NQ greater than zero. Colorado says not to use OCC 4 when the primary reports 0.00 patient responsibility.

Nevada Medicaid pharmacy

Current pharmacy manual

For the published Medicare Part B deductible scenario, uses OCC 4 while the annual deductible is unmet and OCC 2 once it is met. That is a Nevada program instruction, not a universal deductible rule.

New York EPIC

Selects NCPDP's patient-responsibility reporting scenario and accepts OCC 3 and OCC 8, not a general OCC 4 path. EPIC is a state pharmaceutical assistance program secondary to Medicare Part D, not the NYRx FFS Medicaid program.

Payer-optional

OCC 8: patient financial responsibility only

OCC 8 remains payer-specific: New York EPIC and Louisiana accept it, while Mississippi and Nevada do not.

New York EPIC

Accepts OCC 3 and OCC 8 and uses the Other Payer-Patient Responsibility Amount repetitions scenario.

Louisiana Medicaid pharmacy

Publishes OCC 8 as a supported value for patient financial responsibility only.

Mississippi Medicaid pharmacy

Explicitly states that OCC 08 is not allowed.

Nevada Medicaid pharmacy

Current pharmacy manual

Explicitly states that OCC 8 is not accepted.

What travels with the OCC?

The COB/Other Payments Segment is 111-AM = “Ø5.” NCPDP's payer-sheet template describes three mutually exclusive reporting scenarios: Other Payer Amount Paid repetitions; Other Payer-Patient Responsibility and Benefit Stage repetitions; or both types plus benefit stage for government programs. The receiver's payer sheet selects the method.

337-4C and 338-5C

COB/Other Payments Count and Other Payer Coverage Type identify how many other-payer loops follow and the payer's position.

339-6C, 34Ø-7C, 443-E8

Other Payer ID Qualifier, Other Payer ID, and Other Payer Date identify who adjudicated and when, when the receiver requires them.

431-DV and 342-HC

Other Payer Amount Paid and its qualifier report what another payer paid.

471-5E and 472-6E

Other Payer Reject Count and Other Payer Reject Code report an accepted prior-payer rejection.

351-NP, 352-NQ, 353-NR

Patient-responsibility qualifier, amount, and count report deductible, copay, coinsurance, or another supported responsibility type.

392-MU through 394-MW

Benefit-stage count, qualifier, and amount carry Medicare Part D stage information when required.

NCPDP, Payer Sheet Template Implementation Guide for version D.0, v18, September 2024. A payer sheet can make situational fields required; use the receiver's current version.

Why Medicaid is generally billed last

Federal law requires states to identify liable third parties and use cost avoidance where applicable. The CMS Coordination of Benefits and Third Party Liability handbook, published in 2020, explains that Medicaid is generally the payer of last resort and also describes pay-and-chase exceptions. Follow the current state and plan rule; “generally” is not “without exceptions.”

Part D coordination uses the same NCPDP framework, but older CMS manuals can contain rules superseded by later law. Under 42 CFR §423.100, the definition of incurred costs changed for 2025 and subsequent years. Do not use a 2018 COB manual to override the current regulation or payer specification.

A secondary-claim check

  1. Identify the current receiving payer, population, and program, not just the state.
  2. Confirm the prior payer's actual result and retain its response.
  3. Select the OCC that describes that result under the receiver's current payer sheet.
  4. Populate only the reporting scenario and repetitions the receiver accepts.
  5. For OCC 3, validate 472-6E against the receiver's current allowlist.
  6. Keep the payer sheet version or publication date with the resolution note.
Sources12 linked sources
Reference status12 linked sources
Sources checked

OCC values are standard; accepted reject codes and required COB fields are payer-specific. Check the current companion guide.

FAQ

Questions worth asking.

Which Other Coverage Code means the primary paid?

OCC 2, other coverage exists and payment was collected. Colorado requires Other Payer Amount Paid (431-DV) to be greater than zero and, unusually, also requires the patient-responsibility amount (352-NQ) even when it is zero: "if the primary returns zero enter 0.00, do not leave blank."

The primary rejected as refill too soon. Can I use OCC 3?

In Colorado and New York, effectively no. Both publish exclusive lists of the reject codes permitted in field 472-6E alongside OCC 3, and refill-too-soon appears on neither. New York rejects the claim pre-adjudication with 6E, M/I Other Payer Reject Code. Colorado also states that OCC 3 "does not waive PA requirements, and COB field submission does not replace PA." OCC 3 asserts the primary does not cover the drug, which a refill-too-soon rejection does not say.

The primary applied everything to the deductible. Is that OCC 2 or OCC 4?

Generally OCC 4 when the prior payer recognizes patient responsibility but pays the pharmacy nothing, with Other Payer Amount Paid at 0.00 and the patient-responsibility fields populated. Payers apply different tests. Nevada switches to OCC 2 once the Medicare Part B annual deductible has been met. Colorado says not to use OCC 4 when the primary reports 0.00 patient responsibility.

Is Other Coverage Code 8 still valid?

OCC 8 remains payer-specific. Louisiana and New York EPIC publish it as accepted, while Mississippi and Nevada do not. Values 5, 6, and 7 also require payer confirmation; some payer instructions redirect those situations to OCC 3.

What is the difference between Other Payer Amount Paid and Other Payer-Patient Responsibility Amount?

Other Payer Amount Paid (431-DV) says what the prior payer paid. Other Payer-Patient Responsibility Amount (352-NQ) says what the patient still owes. NCPDP formalizes three mutually exclusive reporting scenarios, and the current payer sheet selects one. New York EPIC uses the patient-responsibility scenario; Mississippi and Colorado publish amount-paid requirements.

What does reject 41 mean?

"Submit Bill To Other Processor Or Primary Payer." The payer knows about other coverage you did not report. Bill the primary first, then resubmit with the correct Other Coverage Code and a populated coordination-of-benefits segment. Nevada notes that submitting OCC 0 or OCC 1 when the payer has third-party liability on file will keep producing a 41.

Why does Medicaid have to be billed last?

Medicaid is generally the payer of last resort because federal law requires states to identify liable third parties and use cost avoidance when applicable. Federal rules also include pay-and-chase exceptions, so follow the current state program rule. The Other Coverage Code and supporting COB fields report how a prior payer resolved the claim.

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